Not Getting a READ Status on Webhook

Not Getting a READ Status on Webhook

If your webhook is not receiving READ status updates for WhatsApp messages, it means the recipient has not opened or read the message, or there is a delay in WhatsApp's delivery of read receipts.

Possible Reasons

• The recipient has not opened WhatsApp or viewed the message.
• The recipient has disabled read receipts in their WhatsApp privacy settings.
• There is a temporary delay in WhatsApp's delivery of read status updates.

What You Can Do

• Wait—read receipts may be delayed, especially for group messages.
• Ask the recipient to check their privacy settings and enable read receipts if needed.
• Verify that your webhook endpoint is correctly configured and receiving other status updates.

Related Topics

• Using Webhooks