WasenderApi - Low Cost WhatsApp API for Developers Refund Policy - WasenderApi - Low Cost WhatsApp API for Developers

WASenderApiRefund Policy

We offer a simple, no-questions-asked 7-day refund policy for all our services.

7-Day Guarantee

We offer a no-questions-asked refund policy within 7 days of your purchase.

Easy Process

Simple and straightforward refund process with minimal hassle.

Secure Refunds

All refunds are processed securely through our payment system.

Customer Protection

Your satisfaction is our priority, backed by our customer-first policy.

Our Refund Promise

At WasenderApi, we stand behind our service with a straightforward 7-day refund policy. We believe in making our refund process as simple and transparent as possible, with no questions asked. Your satisfaction is our priority, and we want you to try our service with complete confidence.

If for any reason you're not satisfied with our service within the first 7 days of your purchase, we'll gladly refund your payment in full. No complicated forms, no lengthy questionnaires - just a simple request is all it takes.

Last Updated: May 1, 2025

Exceptions to the Refund Policy

We are committed to maintaining a clear and straightforward refund policy. However, we reserve the right to deny refund requests in the following cases:

If the user has violated the Terms of Service, including: Sending spam, bulk messages, or any content that violates our Terms and Conditions, including but not limited to: pornographic content, misleading information, confidential data, unlawfully obtained information, advertisements for alcohol/tobacco/drugs, or any content that violates applicable laws or third-party rights.

If the account has been suspended due to a breach of service rules or security policies.

If the refund request is submitted after the 7-day refund window, unless there are legitimate technical issues that our support team could not resolve.

In the case of enterprise subscriptions or special offers that are subject to customized terms.

We believe in fairness and transparency, and we will always review each case carefully to ensure customer satisfaction while protecting our system from misuse.

Refund Eligibility

All purchases are eligible for a full refund within 7 days of the purchase date

No questions asked - we trust our customers and value their satisfaction

Refunds are available for both monthly and annual subscription plans

The refund period starts from the date of initial purchase

How to Request a Refund

Send an email to sells@wasenderapi.com with your refund request

Include your account email and transaction ID in your refund request

Our sales team will process your refund within 3-5 business days

No questions will be asked - we trust our customers and value their satisfaction

Refund Processing

Refunds are typically processed within 3-5 business days

The refund will be issued to the original payment method used for the purchase

You will receive an email confirmation once your refund has been processed

Your account access will be maintained until the end of the current billing period

Special Circumstances

For technical issues, our support team will first attempt to resolve the problem

If we cannot resolve technical issues, we may extend the refund period

Bulk or enterprise purchases may have custom refund terms

Refunds for payments older than 7 days may be considered on a case-by-case basis

Contact Us

To request a refund or if you have any questions about our refund policy, please contact our sales team at:

WasenderApi
71-75 Shelton StLondon
WC2H 9JQ, UK
Email: sells@wasenderapi.com