Account & Billing
Manage your subscription and billing
Articles in this category
Understanding subscription plans
Overview of WasenderApi subscription plans
WasenderApi offers tiered subscription plans to meet different business needs, from trial users to large enterprises. All plans include unlimited messaging and API/webhook access.
Available plans
Trial Plan
Perfect for testing WasenderApi's capabilities:
- 1 WhatsApp session
- Limited messages
- Send text,images,videos,audios,contacts,locations and documents
- Webhook access
- 3-day trial period
- No credit card required
Basic Plan
Ideal for individual users or small businesses:
- 1 WhatsApp session
- Unlimited messages
- Send text,images,videos,audios,contacts,locations and documents
- Priority support
- API access
- Webhook access
Professional Plan
For growing businesses with multiple numbers:
- 3 WhatsApp sessions
- Unlimited messages
- Send text,images,videos,audios,contacts,locations and documents
- Priority support
- API access
- Webhook access
Enterprise Plan
For large organizations with extensive needs:
- 10 WhatsApp sessions
- Unlimited messages
- Send text,images,videos,audios,contacts,locations and documents
- Dedicated support
- API access
- Webhook access
- Contact sales for pricing
Plan comparison
| Feature | Trial | Basic | Professional | Enterprise |
|---|---|---|---|---|
| WhatsApp Sessions | 1 | 1 | 3 | 10 |
| Messages | Limited | Unlimited | Unlimited | Unlimited |
| Message Types | Text, Images, Documents | Text, Images, Documents | Text, Images, Documents | Text, Images, Documents |
| Support | Standard | Priority | Priority | Dedicated |
| API Access | Yes | Yes | Yes | Yes |
| Webhook Access | Yes | Yes | Yes | Yes |
Choosing the right plan
When selecting a subscription plan, consider the following factors:
- Number of WhatsApp accounts: How many different WhatsApp numbers do you need to manage?
- Budget: What is your monthly budget for WhatsApp messaging services?
- Growth projections: Consider your future needs as your business grows
Tip: Not sure which plan is right for you? Start with a lower-tier plan and upgrade as needed. You can change your subscription at any time.
Billing cycles and payment options
WasenderApi offers flexible billing options to suit your preferences:
Payment methods
We accept payments through Paddle:
- Credit/Debit Cards (Visa, Mastercard, American Express)
- Paypal
- Other payment methods supported by Paddle in your region
Upgrading or downgrading your plan
You can change your subscription plan at any time through your account settings:
How to upgrade
- Log in to your WasenderApi account
- Go to "Settings" > "Subscription"
- Click "Upgrade Plan"
- Select your desired plan
- Confirm your payment details
- Click "Confirm Upgrade"
Your plan will be upgraded immediately, and you'll be charged a prorated amount for the remainder of your current billing cycle.
How to downgrade
- Log in to your WasenderApi account
- Go to "Settings" > "Subscription"
- Click "Downgrade Plan"
- Select your desired plan
- Click "Confirm Downgrade"
Your plan will be downgraded at the end of your current billing cycle. No refunds are provided for mid-cycle downgrades.
Frequently asked questions
Can I change my plan at any time?
Yes, you can upgrade your plan at any time, and the change will take effect immediately. Downgrades take effect at the end of your current billing cycle.
Is there a contract or commitment?
No, our monthly plans have no long-term commitment. You can cancel at any time.
Can I get a refund if I cancel my subscription?
We do not provide refunds for canceled subscriptions. Your service will continue until the end of your current billing period.
Need more help?
If you have additional questions about our subscription plans or need help choosing the right one for your needs:
- Contact our sales team at [email protected]
- Schedule a consultation with one of our product specialists
- Visit our pricing page for the most up-to-date plan information
Still Need Help?
Can't find what you're looking for? Our support team is here to help.